Mashreq – London Area

Mashreq – London Area

Manager, People Advisory & Business Partnership
About the job
Job Purpose:
Job holder will oversee all PICG functions, including recruitment, rewards, performance management, employee relations, learning and development, and compliance in country and coordinate with head office to meet the needs of UK business.

Key Result Areas
BP & Employee Engagement:
Support CH UK in developing and implementing PICG strategies that support Bank’s business objectives and values through appropriate advice / interventions.
Establish positive meaningful relationships with employees, serve as an advisor to people and partner to business.
Assist in the smooth onboarding and orientation of senior hires, conduct exit interviews and share feedback internally.
Support in the group wide Employee Engagement and Wellbeing activities as and when required.
Conduct regular 1:1 skip level meetings and share feedback.
In coordination with the employee experience function, ensure all staff grievances are addressed and resolved in a timely manner.
Provide guidance and input on business unit restructures, workforce planning and succession planning.
Help drive team culture in creating a ‘preferred’ workplace for employees and foster an environment where employee behavior is aligned to our values. Conduct regular meetings with middle management level in the country to update them on PICG transformation journey and new/in the pipeline initiatives/projects.
Support the PICG team in developing solutions, programs and policies.

MIS, Policy management and Governance::
Manage all people related MIS / data requests in the country.
Maintain a comprehensive employee database and manage ongoing reports/analysis for the country.
Work with the PICG functions on policy/benefits review and updates. Guide managers and employees on people practices, labor law and statutory requirements.
Support line managers in the JE process (documentation and coordination).
Manage PICG Operations for the country, which includes a) payroll, income tax and national Insurance, P60, P11D and P35 statements; b) renewal of staff benefit schemes, i.e. mortgage rebate, private healthcare; c) managing the implementation of Auto Enrolment and its ongoing management; d) employee files, etc.
Ensure statutory compliance of labor laws applicable in UK and ensure documents are kept audit ready at all times. Coordinate internal and external audits for the team. Ensure timely submission of RCSA inputs
Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required. Coordinate with the appointed UK HR advisory firm, as necessary, with respect to PICG related and/or new legislative issues
Develop contract terms for new hires, promotions and transfers.
Responsible for MBUK’s a) performance obligations under the Senior Manager and Certification Regimes (SMCR); b) compliance with the requirements of the Responsibilities Map
Responsible for ensuring that all recruitment and hiring is in line with Group HO and local policies from both a legal employment and UK regulatory perspective, as well as with respect to SMCR, as appropriate.

Rewards and Recognition
Manage the recognition budgets.
Performance Management:
Assist the Sr. PABP in effectively managing the PM process for the country .
Ensure timely completion of year end reviews, goal setting and completion of mandatory training programs.
Learning & Development:
Design the L &D needs plan for the country. Work with IC&OD team to drive L&D programs

Knowledge, Skills and Experience
A minimum bachelor degree qualification in any field is required.
From 5 – 7 years’ experience in Human Resources at both operational and strategic level.
Strong interpersonal skills, influencing, high level of analytical ability.
Knowledge of banking business/financial services industry is a distinct advantage.
Highly customer focused, as it demands in a service industry.
Leadership skills, experience in working with matrixed organization.
Sound knowledge of all areas of HR with experience of international practices is preferred.
Sound knowledge of local labor laws.
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